PRIVACY POLICY
1. About Us
Privacy Policy
Last updated: 2nd February 2026
TrakMet UK (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect personal data when you use our website or contact us.
1. Who We Are
TrakMet UK is a supplier of sawmills and sawmilling equipment.
If you have any questions about this Privacy Policy or how we handle your data, please contact us using the details provided on our website.
2. What Personal Data We Collect
We may collect and process the following personal data:
a) Information you provide to us
When you contact us via our website contact form, email, or phone, we collect:
Name
Email address
Telephone number
Any message information you include in your enquiry
b) Automatically collected data
When you use our website, we may collect:
- IP address (anonymised where possible)
- Browser type and version
- Device and operating system
- Pages visited and time spent on the site
This data is collected using Google Analytics.
3. How We Use Your Data
We use your personal data to:
- Respond to enquiries and requests
- Provide quotations and business communications
- Improve our website and user experience
- Monitor website performance and usage
We do not sell or rent your personal data to third parties.
4. Legal Basis for Processing
Under UK GDPR, we rely on the following lawful bases:
Legitimate interests – to respond to business enquiries and operate our website
Consent – where required for analytics cookies
Legal obligation – where processing is required by law
5. Contact Forms & Data Storage
When you submit a contact form:
- Your data is stored securely within our WordPress website database.
- It may also be received via email by authorised staff.
Data is retained only for as long as necessary to deal with your enquiry or for legitimate business purposes
6. Cookies & Google Analytics
Our website uses cookies to improve functionality and analyse website traffic.
Google Analytics
We use Google Analytics to understand how visitors use our site. Google Analytics may collect:
- Anonymised IP addresses
- Usage and interaction data
- This information is processed by Google in accordance with their privacy policies.
You can control or disable cookies through your browser settings. You may also see a cookie consent banner when visiting our site.
7. Who We Share Your Data With
We may share your data only with:
- Website hosting providers
- IT and website maintenance providers
- Analytics providers (e.g. Google)
All third parties are required to process data securely and in accordance with data protection law.
8. Data Security
We take appropriate technical and organisational measures to protect personal data, including:
- Secure hosting environments
- Access controls
- Regular website updates and maintenance
9. How Long We Keep Your Data
We retain personal data only for as long as necessary:
- Enquiry data: retained for business and record-keeping purposes
- Analytics data: retained according to Google Analytics retention settings
10. Your Data Protection Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request erasure of your data
- Object to or restrict processing
- Request data portability
To exercise your rights, please contact us.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy policies or practices.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
13. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
TrakMet UK Ltd
Lilliesleaf Sawmill
TD6 9JP
Tel: +44 (0) 7415 904 737
Email: sales@trak-met.co.uk